Terms of Service

We value our users' privacy and have implemented measures to collect only the minimum data required to provide and improve our service. This Terms of Service describes what information we gather, how it is used, with whom it is shared, and user rights related to data we collect.

Information We Collect

When users visit our website or utilize our services, we gather two types of information: technical information and contact information.

Technical Information

We automatically receive certain types of information when users interact with our services. This technical information helps us understand how users find, access, and utilize our website and services.

The technical information we collect includes:

• Browser data - data about the device and web browser used to access our services, such as browser type and operating system. This allows us to ensure compatibility and optimize the user experience.


• Usage data - aggregated data about user interactions with our website and services. For example, most visited pages or features utilized. This helps us understand what users find valuable so we can focus our efforts accordingly.


• Cookie data - small text files placed on a user's device that allow our website to recognize that user's device and remember certain interactions. For example, cookies can store login credentials so users do not have to re-enter them on every visit. Users may disable cookie usage through their browser settings if desired.


• IP address - the unique identifier assigned to a user by their internet service provider. We use IP addresses to understand the countries and regions users visit us from, which guides future service expansion plans.

Contact Information

In order to utilize certain features or services offered on our website, users may voluntarily provide us with contact information. This contact information is retained and used only for the purpose for which it was provided.

The contact information we collect when voluntarily offered may include:

• Name


• Email address


• Phone number

We do not collect any health information or other sensitive user data. The only personal information gathered is what userschoose to voluntarily provide to utilize website services (name, email, phone number).

How We Use Information

The information gathered allows us to understand user behavior, personalize and improve users' experience with our website and services, and communicate with users.

Technical Information

Technical information helps us recognize users across multiple sessions and devices, allowing for seamless continuity of services. It also provides vital statistics to guide business decisions regarding website functionality and service offerings.

Contact Information

Contact information may be used to provide customized content and updates to users, address inquiries, or offer other services. For example, users may receive emails regarding new features or feedback requests.

Phone numbers may be used by our customer service team to address questions or issues related to user accounts or service usage.

Contact information is only used for the purpose stated at the time of collection and is not shared externally without user permission.

Information Sharing

We do not share or sell any private user information with outside parties except as stated below:

• Service providers - We may share user information with trusted third party service partners who assist us by performing core services related to our platform operation. This allows for services like website hosting, infrastructure provision, order fulfillment and more. Our partners only receive the minimum data required for their role and are contractually obligated to comply with our privacy policy.


• Legal requirements - We may disclose information if legally required to do so, such as responding to warrants, court orders or other legal process. We will make reasonable efforts to notify users of requests for their data when possible.

User Rights

We aim to be transparent about data collection and allow users control over their information. Users may take any of the following actions regarding data collected by us:

• Opt-out of communications - Users may opt out of receiving non-essential communications (e.g. promotional emails) by following opt-out instructions contained in the communications.


• Modification of information - Users may update or correct contact information (name, email, phone number) by contacting customer support.


• Request data deletion - Users may request for us to delete their contact information and any data associated with their account.


• Obtain information - Users may request a report containing the contact information we have retained, the purposes it is used for, and the third parties to whom it has been disclosed.

Changes

We may occasionally update these terms as our data practices evolve over time. We will notify users of material changes by posting notice on our website. Updated terms will only apply moving forward from date of posting.

Bolded terms throughout refer to key definitions in our data collection and use practices. Please review periodically as use of our website and services implies agreement to the posted terms.